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Home > Terms and Conditions
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| Thank you for shopping at the CultTVMan Hobbyshop. Please take a moment to read all of this information. We hope you have a pleasant shopping experience.
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CultTVman
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Your satisfaction is important to me... please contact me if there are any problems. Please email me with the details so I can resolve the problem. My email is CultTVman@aol.com |
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CultTVman
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CultTVman is concerned about your privacy and security. The information you provide, including name, email address, credit card information, address, phone number, and a password, are not shared with any outside parties. Your credit card information is not stored by us in any way and is transmitted directly to our card processor, using secure encryption. CultTVman will only contact you with regards to your order status. If you sign up for our newsletter, we will keep you informed about our latest offers, promotions, specials and new additions to the CultTVman Hobbyshop.. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
The shop uses "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time. Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties. |
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- Models are kits: All model kits come unassembled. You must build
and paint them yourself. Model kits may contain small parts and are
intended for ages 12 and up.
- About Resin kits: Resin
models require advanced modeling skills and
some safety precautions. Wear a mask when cutting or sanding resin
kits! It is not uncommon to have flaws in the castings such as air
bubbles or chips. You may have to do a bit of extra work to prepare the
parts.
- Imperfections on packaging do not constitute damaged product!
- All
products are sold with the understanding that they will be opened and
used by the buyer. I'm not in the business of selling products as
"collector's items."
- Minor
air bubbles or other flaws in resin kits are normal and may require a
little extra effort on your part. These are not damaged kits!
- All
items are in stock, unless they specifically say OUT OF STOCK. There
may be rare occasions when an item sells out before I can remove from
the site. If that is the case, I will notify you and we'll discuss how
to proceed with the order
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We realize that some products may have damaged or missing parts and will do our best to resolve the problem. This means, you may have to return the product to us for replacement. In many cases, we do not have multiples in stock and may not be able to provide a replacement and may have to offer a refund.
Many items are produced in limited numbers or are discontinued. Replacement parts are simply no available.
The major plastic model kit companies offer parts services. Please see the following web pages for further information
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CultTVman accepts payment using credit card, Pay Pal or money order. Please use the Shopping Cart to place your order and select payment method. We no longer accept personal checks!
- Credit Cards: The Shopping Cart is the preferred method of purchasing, using a credit card. Visa, Mastercard, American Express and Discover are accepted. We do not store your credit card information in any way. Card
information is transmitted securely to the processing bank.
- Pay Pal: The shopping cart is fully integrated with Pay Pal. Order using the shopping cart and choose the Pay Pal option for payment.
- Money Order: To submit payment using money order, use the shopping cart and select ""Money Order" and submit your order. You can then print the order and mail payment. We no longer accept personal checks. We are not responsible for any payment lost in the mail.
- Phone Orders: We are not set up for telephone orders. Sorry!
Payment must be received before any orders are shipped. We reserve the right to decline any order and cancel or refund payment.
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CultTVman
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PREORDER RESERVATIONS: CultTVman allows customers to reserve specific kits prior to the product being available. When you place a preorder, you commit to buying the product
at a later date when the item is in stock. You do not submit payment
until we contact you when the product is expected to be in stock.
Please follow these guidelines:
- DO NOT SUBMIT PAYMENT for Preorder Reservations.
- At checkout, choose "PREORDER - payment at a later date" as the payment option.
- Do not mix PREORDER items with regular purchase
items. This could cause delays or possible cancellation of your
order. You may combine multiple preorder items together in one order, but you still need to pay for each item when they arrive in stock.
- We
will contact you when the item is expected to arrive to submit
payment. We will provide a specific link so you can pay on line with
credit card or Pay Pal
- If you follow these guidelines, your credit card will not be charged until the item is ready to ship.
- UPDATE: Payment is expected within two weeks of the product arrival unless other arrangements are made. Failure to pay for your preordered product will result in the cancellation of all your outstanding Preorder Reservations. Do no place a preorder if you do are not going to pay for it!
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Shipping Time -- Most orders are shipped in 1 to 2 business days. Orders are not processed or shipped on Saturday or Sunday, or major US holidays. We ship all orders through the US Postal
Service. You can choose from a number of shipping rates.
- US Orders:
Priority Mail is best for US orders. Parcel Post shipping saves money,
but may take up to 2 or 3 weeks to arrive. On occasion, we may opt to
ship Parcel Post to save on your shipping charges and will pass along
those savings to you. We ship using delivery confirmation so we can
track your order if there are problems.
- International Shipping: International
orders are shipped Air Mail and generally arrive within two weeks.
Please note that international shipping is out of my control and may
take 6 to 8 weeks, depending on where the order is being shipped.
Sometimes orders are stuck in customs. Sometimes the Post Office screws
up! We do not ship to Brazil, Nigeria, Indonesia, Russia,
Malaysia or other countries with known shipping problems or high
instances of fraud.
- We do not guarantee delivery dates.
Once a product is shipped, it is out of my control. Orders may be
delayed in shipping for many reasons. International orders may be
delayed in customs or for other reasons beyond my control.
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You are responsible for all customs duties. Do not ask
us to mark orders as "gifts" or misrepresent the value of the product.
Fraudulent information may cause your order to be confiscated by
customs agents. You can
pay with credit card, Pay Pal or you can mail payment using an
International Money Order [such as American Express] made out in US
Dollars. NOTE: We do not ship to Brazil,
Nigeria, Indonesia, Russia, Malaysia or other countries with known
shipping problems or high instances of fraud. |
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CultTVman collects sales tax for orders to be delivered to addresses within the the state of Georgia. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes. International customers are responsible for all duties, taxes, and customs fees.
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Please email CultTVman@aol.com if you need to return or have other problems with an item. You may return items within 30 days for a full refund or replacement if you are not satisfied for any reason. You will need to return the complete product with the packaging.
Replacement is subject to product availability and we may have to issue a refund instead of providing a replacement.
We will only cover the cost of return postage if the product is defective. Realize that we may make mistakes in shipping and will take the appropriate actions to resolve any errors.
Please check your purchases to ensure nothing is missing or damaged. 30 days is plenty of time to review your purchase.
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Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CultTVman reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
In the event a product is listed at an
incorrect price due to typographical error or error in pricing
information received from our suppliers, CultTVman has the right to
refuse or cancel any orders placed for product listed at the incorrect
price. In the event a product description has incorrect information, CultTVman has the right to
refuse or cancel any orders placed for product described.
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| These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether CultTVman signs them or not. We reserve the right to make changes to this site and these Conditions at any time. |
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Copyright © 2009 Stephen J. Iverson DBA CultTVman, ALL RIGHTS RESERVED. Unless otherwise specified, all
materials appearing on this site, including the text, site design,
logos, graphics, icons, and images, as well as the selection, assembly
and arrangement thereof, are the sole property of this Store., You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. Images may not be used for Ebay sales. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. Product images and other 3rd party materials used to promote product sales remain the property of the copyright owner.
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